1. On-site Learning

If customers plan to visit the factory for training, we will provide a detailed training schedule and arrange for professional engineers to conduct one-on-one workshop training. Currently, this is available in Chinese and English only.

2. On-site Guidance

For on-site guidance, we will send professional engineers to train customers, following the Training Procedure Record.

3. Online Service

We have a professional online after-sales service team with two modes:

1. Online Support: Customers can leave messages in the group about topics they want to learn, and we will provide guidance through text, images, and videos.
2. Online Video Guidance: We will arrange for professional engineers to conduct one-on-one video explanations, providing a more intuitive and quicker learning experience. Currently, this is available in Chinese and English only.

4. Other Training

We will create a customized training plan for any special customer requirements.